Welcome to The M Jewel. By using our website, placing an order, or purchasing from us, you agree to comply with and be bound by the following terms and conditions.

Customer Responsibility

Customers must provide complete and accurate details when making a purchase. The M Jewel is not liable for any errors in delivery due to incorrect or incomplete address information provided by the customer, whether at the time of purchase or when returning goods. Any additional costs incurred to correct an order or address error will be the responsibility of the customer.

Order Processing and Delivery

• Orders are processed on business days from Monday to Friday (excluding public holidays) and are shipped from Sydney, New South Wales, Australia.
• Upon placing an order, you will receive an email confirming the details of your purchase.
• Delivery times may vary depending on your location. We do not take responsibility for delays caused by the postal or courier service.

Pricing

• The prices displayed on our website are recommended retail prices (RRP) and are subject to change.
• Prices are listed in Australian Dollars (AUD) and may vary depending on exchange rates or other factors.
• The M Jewel is not responsible for varying currency conversion rates or fees charged by customers' banks or payment providers.

Order Cancellation

The M Jewel reserves the right to cancel any order at our discretion. Orders may be cancelled for reasons including but not limited to:

• Inability to authorize payment
• Insufficient stock
• Suspected fraudulent activity
• Any other reason deemed appropriate by The M Jewel

Privacy and Confidentiality

• Except where authorized by law, The M Jewel will not disclose your personal information, including your email address, to third parties.
• We do not give access to your registered information to other companies for marketing purposes.

Amendments to Terms

We reserve the right to amend or update these Terms and Conditions at any time. Please review them frequently to stay informed of any changes.

Accuracy and Liability

• While we strive to provide accurate and up-to-date information, we do not guarantee the completeness or accuracy of the content on this website.
• The M Jewel does not accept liability for damages resulting from access to, reliance upon, or use of the website and its contents, subject to applicable laws.

Intellectual Property

You may not reproduce, distribute, or otherwise use any of the content from our website without prior written consent from The M Jewel.

Contact Information

If you have any questions or concerns about anything on our website, please contact us at:

• Email: sales@themjewel.com.au
• Mail: The M Jewel, PO Box 190, Concord NSW 2137, Australia

The M Jewel is not responsible for varying currency conversion rates or fees charged by customers' banks or payment providers.