Privacy Policy

At The M Jewel we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website and interact with our services.

By using our website or making a purchase, you agree to the terms of this Privacy Policy. Please read it carefully.

1. Information We Collect

We collect personal information when you interact with our website or make a purchase. The types of information we may collect include:

  • Personal Information: Name, email address, mailing address, phone number, billing information, and payment details.
  • Account Information: If you create an account with us, we may collect a username, password, and other profile-related information.
  • Transaction Data: Details of your purchases, including items purchased, order value, and delivery information.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Processing: To fulfill orders, process payments, arrange shipping, and provide customer support.
  • Customer Communication: To send order confirmations, receipts, updates, and respond to inquiries or customer service requests.
  • Marketing and Promotions: With your consent, we may send you newsletters, promotional offers, and other marketing communications. You can opt out at any time.

3. How We Protect Your Information

When you choose a direct payment gateway to complete your purchase, the transaction data is securely encrypted using the Payment Card Industry Data Security Standard (PCI-DSS). This ensures that your credit card information is protected during the transaction process.

Your purchase transaction data is retained only for as long as necessary to complete the transaction. Once the transaction is finalized, the information is deleted from the system. If you provide credit card details, they are encrypted using Secure Socket Layer (SSL) technology and stored with AES-256 encryption. These encryption protocols are designed to protect sensitive data from unauthorized access.

Although no method of transmission over the internet or electronic storage can be guaranteed as 100% secure, we adhere to PCI-DSS requirements and implement industry-standard practices to ensure the security of your information. All direct payment gateways used on our platform are compliant with PCI-DSS standards, which are enforced by the PCI Security Standards Council, an organization that includes major brands like Visa, MasterCard, American Express, and Discover. This ensures that your credit card information is handled securely by both our store and its service providers.

4. Sharing Your Information

We do not share your personal information with third parties except in the following cases:

  • Service Providers: We may share your information with trusted third-party service providers (e.g., shipping companies, payment processors, marketing platforms) to fulfill orders and provide services on our behalf.
  • Legal Compliance: We may disclose your personal information if required by law or to comply with legal processes, such as a subpoena or court order.

5. Changes to This Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

6. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at: